FAQs

What credit/debits cards do you accept? We accept Visa, Mastercard, American Express and Laser cards.

Is my payment secure?

CrystalsandCo.com is a secure site. Unlike other sites, our entire site is secure via our own digital site certificate. For more information please see our privacy policy.

How do I return a purchase?

Please see our returns policy

How long will it take my order to arrive?

Orders are dispatched within 24 hours of receiving payment. Please allow an extra working day for both standard and express deliveries on Ireland & UK public bank holidays:

Can I track my order?

Yes, once your purchase is dispatched we will email you your postal details enabling you to track your order.

How much is shipping?

Please click here to view information about our shipping policies and costs.